1. Booking and Reservations

1.1. All reservations must be made in advance through our website, WhatsApp, email, or phone.
1.2. A valid payment method is required to confirm your booking.
1.3. Prices are fixed at the time of booking and are subject to availability.

2. Payment and Fees

2.1. We accept major credit/debit cards and online payment methods.
2.2. Payment must be made in full before the ride commences.
2.3. Additional charges may apply for tolls, parking, waiting time, or special requests.

3. Cancellation and Refund Policy

3.1. Cancellations must be made at least [Insert Timeframe] before the scheduled pickup to receive a full refund.
3.2. Cancellations made after the specified period may incur a cancellation fee.
3.3. No-shows will be charged the full fare of the booked service.

4. Service Policies

4.1. Our chauffeurs maintain a high level of professionalism and will arrive on time. However, we are not liable for delays due to unforeseen circumstances (e.g., traffic, weather conditions).
4.2. Smoking, eating, and excessive drinking are prohibited in all our vehicles.
4.3. Passengers are responsible for any damage caused to the vehicle during the ride.

5. Liability and Disclaimer

5.1. Prime Ride VIP is not responsible for any personal belongings left in the vehicle.
5.2. We are not liable for any losses or damages resulting from service disruptions beyond our control.

6. Privacy Policy

6.1. We collect and store customer data solely for booking and communication purposes.
6.2. Your information will not be shared with third parties without consent, except as required by law.

7. Amendments

7.1. Prime Ride VIP reserves the right to modify these terms and conditions at any time.
7.2. Continued use of our services implies acceptance of any changes.

Thank you for choosing Prime Ride VIP!